Handling Charges
The handling charge for subscription orders of 3 or more performances is $7.50. For all other ticket orders placed online, by mail, by fax, or by phone are subject to a $3.50-per-ticket handling charge. There are no handling charges for tickets ordered and picked up in person at the Stanford Ticket Office.
Refunds
Due to the nature of the performing arts, programs are subject to change without notice. Tickets are nonrefundable, except in cases of cancelled events.
Ticket Donations
Your generous donation of tickets helps
provide access for audiences that might not otherwise have the economic
means to attend. All donated tickets received by the appropriate
deadlines are tax-deductible for their full face value.
Learn more about donating your tickets. //
Exchanges
Exchanges are free for Partners and Friends of
$125 and above and for Full and Mini Subscribers. For single-performance
purchases, exchanges may be made for a $3.50 handling charge per ticket.
Please note that deadlines and restrictions apply.
Learn more about exchanging your tickets. //
Latecomers
Please be aware that all events start promptly at the time indicated on the ticket. To minimize disruptions, patrons arriving after curtain time will be seated at a suitable interval in the program as designated by the artist(s). We recommend that you arrive at least 30 minutes prior to performances to find parking and to take your seat before the curtain rises. Follow the Venues link for maps and parking information.
Children
Stanford Lively Arts is committed to providing quality cultural experiences for audience members of all ages, although some performances may not be suitable for young children. Regardless of age, all children must have a ticket. We ask that children attending Lively Arts performances sit quietly throughout the entire performance. Please inform Stanford Ticket Office personnel if you will be attending with a child so that they can assist you in making the best seating selection.
Electronic Equipment Policy
Please turn off all pagers, cellular phones, personal organizers, watch alarms, and other sound-emitting devices before the performance. Cameras and recording equipment are strictly prohibited.
Food and Beverages
No food or beverages are allowed inside the seating area of indoor venues. Concessions are generally available in the lobby of the venue.
Smoking
Smoking is not permitted inside any of the venues.
Other Neighborly Considerations
We want everyone to share in the enjoyment of our performances, so we seek your help in respecting the needs of others. Coughing, while unavoidable, can be quite distracting. If possible, please try to refrain from coughing until an appropriate break in the program, or, if the cough persists, consider excusing yourself to the lobby. And please unwrap any lozenges or other products before the performance starts. Also, many people are highly allergic to perfume, cologne, or scented products, so we ask that patrons avoid using them. We appreciate your kindness and understanding.